Tellurium Limited, located at Georgiou A’ 83, Shop 17, Yermasoyia, 4047, Limassol, Cyprus is responsible for processing personal data, as shown in this privacy statement. At Tellurium Limited (“we,” “us,” “our”), we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website www.tellurium.digital (the “Website”) and use our services, which include:
- Testing & Support
- Mobile Development
- Software Development
This Privacy Policy applies to all users of our Website and clients using our services. By accessing our Website or engaging our services, you agree to the practices described in this policy.
1. Company Information
Tellurium Limited
Georgiou A’ 83, Shop 17,
Yermasoyia, 4047, Limassol, Cyprus
Email: [email protected]
2. Information We Collect
We collect various types of information to provide and improve our services, maintain the Website, and communicate with you.
2.1 Personal Information
Personal information is data that can be used to identify you. We may collect the following personal information:
- Contact Information: Your name, email address, phone number, and physical address.
- Service Information: Information related to your use of our services (e.g., project details, feedback, communication logs).
- Billing Information: Payment and invoicing details, including billing address and transaction records.
- Account Information: If you create an account with us, we may collect a username, password, and other related login credentials.
2.2 Non-Personal Information
We also collect data that cannot be directly used to identify you. This may include:
- Technical Information: IP addresses, browser types, device information, operating systems, and internet service providers.
- Website Usage Data: Pages viewed, the duration of your visit, clicks, and other analytics data.
2.3 Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our Website. Cookies are small files stored on your device that help us improve functionality, remember preferences, and provide customized content. You can manage or disable cookies through your browser settings, but doing so may affect certain features of the Website.
3. How We Use Your Information
The information we collect is used for the following purposes:
3.1 Providing Services
We use your information to:
- Deliver and manage our services, including Testing & Support, Mobile Development, and Software Development.
- Communicate with you about your projects, requests, or inquiries.
- Offer technical support and customer care.
3.2 Improving User Experience
We analyze usage data to improve the performance, design, and usability of our Website and services. This includes troubleshooting issues and ensuring the security of our systems.
3.3 Marketing and Communications
With your consent, we may send you newsletters, promotional offers, or information about our services. You can opt-out of these communications at any time by following the unsubscribe link provided in the email or by contacting us at [email protected].
3.4 Legal Obligations
We may use your personal information to comply with legal and regulatory requirements, including responding to lawful requests from public authorities.
4. Sharing Your Information
Tellurium Limited does not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:
4.1 Service Providers
We work with third-party vendors and service providers to help us operate our business. These partners may include hosting providers, payment processors, and communication tools. These third parties are required to protect your data and may not use it for any purpose other than to provide services to us.
4.2 Legal Requirements
We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
4.3 Business Transfers
In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the acquiring company. We will notify you of any such transfer and your rights in relation to your personal information.
5. Data Security
We take appropriate technical and organizational measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption: We encrypt sensitive data during transmission.
- Access Control: Access to personal information is restricted to employees and service providers who need it for operational purposes.
- Regular Audits: We regularly review our security practices to ensure they are up to date.
However, please note that no system is completely secure, and we cannot guarantee the absolute security of your data.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or to comply with legal or regulatory requirements. When personal information is no longer needed, we securely delete or anonymize it.
7. Your Rights
You have several rights concerning your personal information:
7.1 Access and Correction
You can request access to the personal information we hold about you and request corrections if the information is inaccurate or incomplete.
7.2 Deletion
You may request the deletion of your personal information under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected. We will comply with your request unless we are required to retain your data for legal reasons.
7.3 Data Portability
You have the right to request a copy of your personal information in a structured, machine-readable format, and you may transfer it to another data controller where applicable.
7.4 Object to Processing
You may object to the processing of your personal information for direct marketing purposes or when processing is based on legitimate interests.
To exercise these rights, please contact us at [email protected].
8. International Data Transfers
Your personal information may be transferred to, and processed in, countries other than the one in which you are resident. These countries may have different data protection laws. However, we take appropriate steps to ensure that your personal information remains protected in accordance with this Privacy Policy.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected personal data from a child, we will take steps to delete it as soon as possible.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. When we update the policy, we will revise the “Effective Date” at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your personal information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights concerning your personal information, please contact us at:
Tellurium Limited
Georgiou A’ 83, Shop 17,
Yermasoyia, 4047, Limassol, Cyprus
Email: [email protected]